Cancellation & Refund Policy
At Binalytic Solutions, we aim to provide practical, high-quality training and professional services. This policy explains how cancellation and refund requests are handled for our training programs, workshops, and consultancy services.
1. Training Enrolment Cancellation
If you wish to cancel your enrolment in a training program, please contact us as early as possible using our official contact details.
Cancellation requests will be reviewed based on the course, the scheduled start date, the services already provided, and any applicable enrolment terms communicated at the time of registration.
Submitting a cancellation request does not automatically guarantee a refund.
2. Refund Requests
Refund eligibility, if applicable, will depend on the specific course or service, the payment terms communicated before purchase, the timing of the request, and the portion of the service already delivered.
Any approved refund will be processed using an appropriate payment method and within the applicable timeframe communicated to the customer.
Nothing in this policy is intended to exclude or restrict any rights available to consumers under applicable law.
3. Training Sessions and Workshops
If a training session or workshop is rescheduled or cancelled by Binalytic Solutions, we will communicate the available alternatives to affected participants.
Depending on the circumstances and the applicable booking terms, these alternatives may include rescheduling, an alternative session, or a refund where applicable.
4. Corporate Training and Consultancy
Corporate training, university workshops, and consultancy engagements may involve customised content, resource allocation, preparation, or scheduled delivery.
Cancellation, rescheduling, and refund arrangements for these engagements will be governed by the written proposal, quotation, agreement, or booking terms accepted by the parties.
Where a separate written agreement applies, it should be read together with this policy.
5. How to Request a Cancellation or Refund
To submit a request, contact us through the Contact Us section of our website or our official WhatsApp contact channel.
Please include:
- Your full name
- Your registered email address or phone number
- The course or service concerned
- Relevant payment or enrolment details
- The reason for your request
We may request additional information when necessary to verify the request.
6. Processing and Communication
We will review your request and communicate our decision and any applicable next steps.
Where a refund is approved, the expected processing time will depend on the payment method and applicable processing requirements.
7. Contact Information
For cancellation, rescheduling, or refund enquiries:
Business: Binalytic Solutions Email: info@binalyticsolutions.com Location: Jaipur, Rajasthan, India
You may also contact us through the WhatsApp link provided on our website.
8. Policy Updates
Binalytic Solutions may update this policy when our services or operating requirements change. The latest version will be published on this page.